I had Rick and his crew gut and rebuild two of my bathrooms, the master and a half bath. The job came out spectacularly. Rick was communicative and responded quickly to my inquiries. He had updated me with each milestone and made sure that the job was done to my (and his) liking, if something was not done to his standard, he had his guys rework it. The entire team was clean and did their best to make sure they kept my house as clean as they could - given the amount of dust generated by construction, this is not small feat. Rick was a great sounding board for my ideas and he even went as far as to suggest some design ideas I hadn't thought of.
At the end of the project the main concern is that the work was done completely and properly. For my situation, this is absolutely true. For example, when the tiling in the shower was being measured for the glass enclosure, the walls were off by only 1/16 of an inch between the top and bottom! Most jobs can easily be 1/2 inch or more but Rick made sure the tiling was done to his exacting specifications which made the shower enclosure easier (and cheaper) to cut.
I have more projects to do in my house and Rick will be back to complete them for me.